Privacy policy

1. Introduction

This Privacy Policy explains how Anikah London collects, uses, and protects your personal information when you visit our website at https://anikah.london. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, etc.)
• Billing and shipping address
• Payment information (processed securely through third-party providers)
• IP address and browser type
• Purchase history and preferences
• Any other information you choose to provide via forms or communications

3. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Send order updates and marketing communications (only if you opt in)
• Improve our website and services
• Comply with legal obligations

4. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can adjust your cookie settings via your browser at any time. For more details, please refer to our Cookie Policy.

5. Third-Party Services

We may share your information with trusted third-party providers who help us operate our website, process payments, or deliver services (e.g. payment gateways, couriers). These providers are obligated to keep your information secure and confidential.

6. Data Security

We take reasonable precautions to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure. You use the site at your own risk.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

8. Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@anikah.london.