Every task. Every system. Actually done.
The AI team that doesn't just flag the work. It also acts on it.
Analyst Workers tell you what is happening. Action Workers go and act on it. They log into the systems your team uses every day, including the ones with no API, and complete the work end to end. Bookings made, records updated, jobs raised, follow-ups sent.
You know what to do. Nobody has time to do it.
Your team spends its day inside software. Copying details between systems, updating records, raising jobs, chasing confirmations. The insight is the easy part. The execution is where the hours go and the revenue leaks.
The work piles up after hours
Calls come in after six. Bookings wait until morning. By then the customer has gone elsewhere. The job nobody had time to do is the job you lost.
Systems do not talk to each other
A booking in one system, a record in another, an invoice in a third. Your team is the integration. Every manual re-key is a chance to drop the detail.
Skilled people do unskilled work
Your best staff spend hours on data entry, status updates, and form-filling. Work that needs a person waits while they type.
Connect. Configure. Execute.
No rip-and-replace. No new software for your team. The Action Worker uses the systems you already run, exactly as a trained employee would. 4 weeks from kickoff to live execution.
Connect your systems
OAuth where it exists, computer-use where it does not. The Action Worker operates the screens your team uses, including legacy software with no API. 900+ integrations.
Configure the rules
We train it on your process. What to book, what to update, when to escalate to a human. Your rules, your tone, your approval gates.
Execute end to end
It logs in, completes the task, confirms the outcome, and logs what it did. Bookings made, records updated, jobs raised, 24/7.
What the Action Workers do.
The value compounds when execution spans systems. A booking becomes a confirmed appointment, a CRM update, and a reminder, in one unbroken chain no human has to babysit.
Bookings
Appointments made, rescheduled, and confirmed in your practice or field-service system. After-hours leads booked before morning.
Data entry
Records created and updated across CRM, PMS, and back office. Every field filled, every system kept in sync.
Job management
Quotes raised, jobs scheduled, tickets routed. The admin behind every customer request, done as it arrives.
Follow-ups
Confirmations, reminders, and chases sent in your voice. Drafted for approval or sent live, on your rules.
Legacy systems
Computer-use agents operate the software with no API. EXACT, Simpro, and the systems nobody else can integrate.
Handoffs
Clean escalation to your team when judgement is needed. Full context, nothing dropped between the worker and the human.
What one Action Worker delivered.
Every figure below is a real outcome from Hales Group's live deployment.
Real work. Real systems. Done.
Three deployments of Action Workers. Same playbook, different systems.
Appointment booking, automated
After-hours and overflow booking requests actioned in the practice system overnight, so mornings start with a full diary instead of a callback list.
Read case studyComputer-use inside One Touch Health
The Action Worker monitors the live care dashboard around the clock, spots carer visits running late, messages the carer, and escalates to the branch coordinator. Every action logged in a system with no API. Late visits fell 28% and out-of-hours on-call calls dropped 62%.
Read case studyComputer-use inside Simpro
The Action Worker operates the field-service software directly, raising jobs and updating records in a system with no open API.
Read case studyThe questions we hear before it goes live.
"Will it act without us checking?"
You set the gates. High-stakes actions wait for one-click approval, routine work runs on its own. You decide what is automatic and what is reviewed.
"What if it makes a mistake?"
Every action is logged with a full audit trail. The worker confirms outcomes and escalates anything outside its rules to your team, with full context.
"It will not work with our old software."
That is exactly where computer-use earns its place. When there is no API, the Action Worker operates the screens directly, the way your staff do. Legacy is not a blocker.
"What about data privacy and security?"
It works inside your existing systems under your existing permissions. Cyber Essentials certified. UK-based servers. Role-based access. Your data stays yours and is never used to train models.
Before You Book a Call.
Start With the Work Nobody Has Time For.
30-minute call. We map one repetitive task in your business and show you exactly how the Action Worker would do it, before you commit to anything.
